Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

For Cancellations / Disconnections please contact the us via contact us link.

  • Read in details regarding the cancellation procedure here first – How to disconnect or close your Sharktel Account.
  • Requests received later than 30 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

Refund Policy

We will try our best to create the suitable design &service concepts for our clients. However the following policy is applicable to all customers:

  • NO refunds, whatsoever.
  • Installation are non-refundable.
  • Subscription rental are non-refundable